With an industry-leading 97% rate of stopping hair loss and 90% rate of visibly improving hair coverage, Locklab was created by Dr. Dan McGrath—world-renowned (past-president) of the American Board of Hair Restoration Surgeons (ABHRS)—to stop hair loss and help you reach peak hair regrowth. But no matter how effective a treatment is, it doesn’t work if you fail to take it consistently. That's why Locklab comes in a 3-in-1 pill, to combat the failure of topicals and multiple treatments that frustrate men and cause them to give up on solving hair loss. “One pill taken daily” is a great marriage of the right ingredients and the right lifestyle choice for most men.
Direct absorption:
Oral treatments offer “systemic action” by being absorbed into the bloodstream. This addresses the underlying causes of hair loss from within, such as hormonal imbalances or genetic factors.
More effective:
5mg of oral minoxidil is effective in 90% of men, while topical minoxidil is only effective in 40-50% of men. This is due to many men having a biological shortage of sulfotransferase, the enzyme that converts topical minoxidil into its active form. (source).
More convenient:
Oral treatments are more convenient, require less frequent application, and strongly reduce the #1 cause of failure for hair loss medications which is compliance (actually using the medication consistently). They also remove issues of scalp sensitivity from topical treatments that can lead to skin irritation or allergies.
Hair loss treatments don’t prevent shedding, they prevent balding. Here's what to expect after starting Locklab.
Month 1-3: Initial shedding phase
When you become responsive to treatment, you’ll likely go through a shedding phase where you notice more hair in the sink or shower. This is not a negative sign, it’s actually a very positive sign that treatment is working—pushing out your old thin hair to make room for new, thicker growth. This usually lasts for around 4-6 weeks and is “hair fall” (with replacement) and not “hair loss” (without replacement).
Month 4+: Additional shedding
You'll always continue to shed hair (like all mammals - dogs, cats, etc.) but this does not mean you are losing hair permanently. Shedding often comes in cycles and doesn’t mean someone is going bald—it can even signal upcoming hair growth. In fact, the typical amount of healthy shedding is 50-100 hairs a day!
What Locklab fights is hair miniaturization, where hairs gradually become thinner over time and eventually die. Locklab’s ingredients do not to prevent shedding, they prevent balding.
Still worried? Here's how to see if treatment is working
Losing hair from male pattern baldness is a gradual process. Remember, Locklab on its own cannot make your hair fall out faster, and most shedding is temporary.
Take these steps to figure out if there's really an issue:
1. Take photos of you hair, in good lighting, from a few different angles
2. Wait a 2-3 months and take new photos at the same angle in the exact same lighting (the same lighting is extremely important)
3. Compare the photos to see if your hair is actually falling out without being replaced
If it's clear that your hair loss is getting worse (you are becoming more bald), message your Locklab physician about what the best treatment options may be for you going forward.
Locklab works to stop hair loss as soon as treatment begins. Most men will see regrowth around 3-6 months, but potentially up to 12 months in some cases. It is also possible over the first 12 months for your hair to thicken significantly and thus have the appearance of regrowth, without new hair actually appearing.
The following is not a complete list of potential side effects, but these are the most commonly asked about.
Oral Minoxidil:
Minoxidil may cause a slight increase of hair on places other than your head (eyelashes, beard, etc.). This potential excess hair is not very noticeable and is easy to get rid of if you wish to. Most of your body hair is already very strong hair, and Locklab primarily affects very weak hair.
Minoxidil is a vasodilator and may cause headaches in some patients. Reach out to your Locklab Provider to adjust the dosage if you experience this.
Minoxidil lowers your blood pressure and may cause side effects that impact the heart, including pericardial effusion and tamponade. For this reason, Locklab should not be taken if you have been diagnosed with low blood pressure or take blood pressure medication. There are no clinical reports of anyone having long-term harm from taking oral minoxidil for hair loss.
Finasteride:
Though rare, there is approximately a 0.3% chance of men discontinuing use of 1mg finasteride due to sexual side effects like lower libido, ED, and lower semen volume. Locklab typically contains 1.1mg. (According to the FDA, 1.2% of men stopped taking 1mg finasteride due to adverse sexual side effects, versus 0.9% of men taking a placebo—a difference that equals 0.3%). All double blind placebo control trials show that potential sexual side effects go away if you stop treatment.
Biotin: No side effects to speak of.
If you have any questions or concerns about side effects, please speak to your primary care physician or message your Locklab Provider
For more in-depth information, see important safety information and warnings
Oral Finasteride inhibits the production of dihydrotestosterone (DHT), a hormone that causes hair follicles to shrink and eventually stop producing hair. Oral Minoxidil stimulates hair growth by indefinitely pushing hair follicles into their anagen phase—the growth phase of the hair follicle.
No, you won’t need to see a doctor, and you won’t need to go to a pharmacy. You’ll just fill out a 2-minute online quiz/evaluation which your Locklab provider will look over to determine if treatment is right for you. If prescribed, your medication will be shipped to your door.
You are encouraged, however, to in the M tab of your Locklab Portal if you have any questions before or after receiving your prescription.
To help avoid interactions, be sure to tell your Locklab provider about all medications, vitamins, or herbs you’re taking. You’ll be prompted to mention this info when purchasing a prescription; and if anything changes, you can message your doctor anytime in the Messages tab inside your Locklab Portal.
Oral Finasteride: The primary concern of taking this alongside other medications is accidentally causing unusually high concentrations of the drug in your blood, which can lead to more serious side effects. However, per finasteride's FDA label, there are no major drug interactions associated with this drug.
Oral Minoxidil: The primary concern would be taking oral minoxidil with other blood pressure medications since minoxidil lowers your blood pressure.
Locklab treats male pattern baldness (also known as androgenic alopecia). It’s the leading cause of hair loss around the world and affects an estimated 50 million men in the United States alone.
Locklab can thicken hair and increase hair count all over your scalp (on both the frontal and vertex areas). Your Locklab physician will determine if you’re a good candidate for Locklab.
Locklab is available to men who are 18 or older, and women who are not and cannot become pregnant (post-menopause, etc.). Locklab is available to ship within the United States.
FSA/HSA
Yes, you can pay for Locklab using FSA/HSA.
Insurance Plans
Locklab is considered cosmetic and not currently covered by most insurance plans. As such, we are an entirely self-pay service and insurance is not accepted for our products.
Take one pill daily at anytime, with or without food.
If you miss a day, don’t double up, just skip that dose and take it as usual the next day. There are no additional benefits from taking Locklab more than once a day.
Many patients find success taking Locklab in the morning so they don’t forget, just in case you have a busy day or evening.
GoGo Meds DBA Jungle Jims is located at 5484 Dixie Highway Fairfield, OH 45014. They can be contacted at (877) 858-3784. They are able to dispense medications and maintain a license in 44 US states. Unfortunately, they cannot dispense sterile compounds and do not have a license in the following US states: NEVADA, NEW JERSEY, NORTH CAROLINA, TEXAS, MASSACHUSETTS, MISSISSIPPI, NEW HAMPSHIRE, WEST VIRGINIA, and DELAWARE.
If you want to keep your hair, every medication that works requires consistent use. Even transplants require medication or hair will keep falling out. Just like building muscle, brushing your teeth, or almost anything else related to looking good, you’ll need to continue to use Locklab as long as you want the improvement you get from it.
If you stop taking Locklab, no worries—the only thing that will happen is you’ll lose your progress and your hair will return to what it would’ve looked like if you never started treatment.
As long as you want it to continue to help you with your hair. Once you stop the medication, the effects you’ve gained from it will slowly start to diminish, so you need to keep taking Locklab to maintain its effects.
Male pattern hair loss; also called androgenetic alopecia or male pattern baldness, can be the result of heredity, hormonal changes, or medical conditions — but hereditary hair loss with age is the most common cause of baldness. Anyone can lose hair on their head, but it's more common in men.
If you are a current patient and wish to switch your prescription to Locklab + Dutasteride, you can do so in your Locklab Portal by selecting Treatment > Change plan > Change treatment
What is dutasteride?
Dutasteride treats hair loss by blocking a hormone called DHT—the main cause of male pattern baldness. Your body primarily makes DHT using two types of 5AR enzymes: Type 1 and Type 2. Finasteride blocks Type 2, while dutasteride blocks both Type 1 and 2. Think of Type 2 as the main engine driving hair loss—and Type 1 as the backup generator. Finasteride shuts off the engine. Dutasteride shuts off the generator.
Does dutasteride grow hair better?
Not really. Your primary hair regrowth comes from minoxidil, that’s why Locklab + Dutasteride is a 4-in-1 pill, because different ingredients do different things better. The purpose of both dutasteride and finasteride is the same—to stop further hair loss. Dutasteride is stronger at stopping hair loss (it blocks 90% of DHT) while finasteride blocks about 65% of DHT. However, research shows dutasteride is not statistically superior to finasteride for regrowing thick (terminal) hairs. What you need for visually striking hair regrowth is the combination of ingredients in Locklab + Dutasteride.
Who is dutasteride best for?
We recommend starting with Locklab and switching to Locklab + Dutasteride if you need something stronger to stop hair loss. Locklab + Dutasteride is stronger, but it is only necessary for the minority—if you believe you are still losing hair while taking standard Locklab, or if finasteride alone has not been effective for you in the past.
Why don't you recommend dutasteride for everyone?
At Locklab, we always recommend the minimum effective dose—meaning the lowest dose that gives you the results you expect. It’s always best to only take as much medication as you actually need. If you have successfully stopped hair loss with Finasteride, there’s little to no reason to add in Dutasteride.
What makes this combo different?
Locklab + Dutasteride is a regrowth-forward medication. Your primary hair regrowth comes from oral minoxidil, that’s why Locklab + Dutasteride is a 4-in-1 pill—because different ingredients improve your hair in different ways. Dutasteride’s role is to stop hair loss by fighting off DHT—the hormone that is otherwise constantly attacking your hair follicles. Since dutasteride blocks more DHT than other treatments, it is the best medication in the world at what it does. In conjunction, finasteride is the most widely researched and trusted hair loss medication available so it’s the perfect base for stopping hair loss. Finasteride shifts the medication toward blocking more of the Type 2 5AR enzyme—the main culprit for hair loss. Biotin has a cult-like following for improving hair health and is ideal for helping bind the other ingredients together.
How will I know if it’s NOT working?
If you're here to regrow hair and have not seen regrowth after 13 months of using any version of Locklab, it's no longer possible. If you're here to stop further balding, and you're still losing hair after 6 months of switching to Locklab + Dutasteride, please message your provider to increase the dose of dutasteride. Increasing the dose is the final step you can take—after this, no prescription medication currently on the market can give improved results. But please reach out to our Care Team—it would be our pleasure to consult with you on non-drug-related options. We provide this service for free and do not receive a commission.
Why does this 4-in-1 also contain finasteride?
Finasteride (along with Minoxidil) are the only FDA approved medications to treat hair loss. Finasteride is the most widely researched and frequently prescribed hair loss treatment on the market—blocking 65-70% of DHT. Since we know Finasteride is safe and highly effective, it’s the perfect base for stopping hair loss.
Why this unique dosage?
You may be wondering why we start with a 0.1mg dose of dutasteride. The short answer is, it's safer and has the same effect as a higher dose for most men. Let's break it down:
First, some men may be considering a 0.5mg dose—we usually advise against it—because 0.5mg of dutasteride is the only dose of any drug prescribed for hair loss that has been found to decrease sperm count after 1 year (Amory et al, 2007)*. Since we know it’s the strength of the dose that causes this, our 0.1mg dose will likely have no negative affects on sperm count.
Second, The 0.5mg dose of dutasteride was designed to treat a condition called BPH (which shrinks your prostate). This means you will see a larger decrease in prostatic/ejaculate fluid (liquid surrounding sperm) from the 0.5mg dose. Again, this is not nearly as much of an issue with the 0.1mg dose.
Third, According to the largest study on taking dutasteride for hair loss (Harcha et al., 2014)**, the 0.1mg dose by itself is 70% as effective as the 0.5mg dose. When you combine this with finasteride (which already stops hair loss for nearly everyone) you have the ideal balance of stopping hair loss effectively while taking a safer combination of medication.
You’ll receive your first shipment 4-7 business days after you order. Your first refill will be processed a few weeks before you run out of treatment, that way you always have a little more than you need so your treatment doesn't lapse.
This timing ensures your Locklab will always arrive in time, so you never miss a dose.
If you have any questions about your next shipment and would like to change the date, please reach out to our support team by calling or texting (866) 562-5522, or emailing help@locklab.co, we’ll do our best to accommodate the request.
If you see on your order tracking that your package has been returned to sender, this may be because your address isn't current with us. Please check the address in your Locklab Portal to confirm that it is accurate and update it if applicable. If your order has been returned to sender, please call or text (866) 562-5522, or email us at help@locklab.co so we can further assist you.
Our customer support hours are Monday - Saturday, 10am-7pm EST
You’ll receive an email confirmation with tracking information as soon as your product ships. If you think the email could be lost in your inbox, you can search “help@locklab.co.” Your first order of Locklab usually ships within 4-7 business days since it is freshly compounded for you.
If you have any questions, please reach out to our support team:
Email: help@locklab.co
Call/Text: (866) 562-5522
Our customer support hours are Monday - Saturday, 10am-7pm EST
At this time, Locklab comes in a 5-month, 3-month, and monthly supply. If you need more medication than this, please reach out to support by calling or texting (866) 562-5522, or emailing help@locklab.co
No, we can’t update your address for an order that has already been processed and shipped. However, you can update your address for future shipments inside your Locklab Portal. If you have any questions, please reach out to support by calling or texting (866) 562-5522, or emailing help@locklab.co
Our customer support hours are Monday - Saturday, 10am-7pm EST
From start to finish, you should have your first order of treatment on your doorstep in under two weeks. Once you place your order and fill out a quick consultation form, your Locklab medical provider will review your answers and be in touch with you within 24 hours. You'll then have an opportunity to ask any follow-up questions and make any changes you need to your order. It’ll arrive 4-7 business days later. If you’ve already placed your order and are wondering when it’ll arrive, check your confirmation email for order details.
Your first refill will be billed and shipped sooner after your initial purchase than the following refills. This is to ensure there is no lapse in treatment and you don't run out of Locklab.
If you have any questions, please reach out to support:
Email: help@locklab.co
Phone: (866) 562-5522
Our customer support hours are Monday - Saturday, 10am-7pm EST
We're sorry to hear your Locklab treatment hasn't arrived. We recommend checking the tracking information in the shipping confirmation email you received to see the status of your shipment. It usually takes 4-7 business days after the order ships for it to arrive. Please contact us for a replacement if:
To request your free replacement shipment, please contact our support team by calling or texting (866) 562-5522, or emailing us at help@locklab.co.
Our customer support hours are Monday - Saturday, 10am-7pm EST
Please note: Our replacement policy requires 10 business days to have passed between the date your treatment was shipped before we can send you a replacement.
If your package was marked delivered, but you didn't receive it, please wait a few days. Shipping carriers will sometimes mark or scan packages as delivered but not deliver them until later. If you still have not received your package 3 business days after it was marked delivered, please reach out to our support team by calling or texting (866) 562-5522, or emailing us at help@locklab.co for a replacement shipment.
Our customer support hours are Monday - Saturday, 10am-7pm EST
If you need to report a missing, defective, or damaged item, you may also contact our Care Team. You must report this within 30 days of the original ship date to receive a free replacement. If more than 30 days have elapsed after the original ship date, we reserve the right to deny any replacements.
Your prescription will typically ship within 4-7 business days after you order since it will be freshly compounded once it is prescribed. You'll receive a confirmation with tracking information as soon as it ships.
Yes, Locklab will be shipped to your door or mailbox in discreet packaging.
Locklab is available in 49 states and DC — excluding Alabama.
Unfortunately, we do not ship internationally. To ensure the safety of our patients, we also do not recommend forwarding Locklab orders out of the country. Our medical providers are only licensed in the United States, and our packages are not suited for international shipping.
Our 365-Day Happiness Guarantee lets you get a refund on your latest quarter of treatment anytime during the first 12 months you're with us. Where our policy is special is that most hair loss treatments don't have any refund policy at all, and for the ones that do, ours lasts 6 months longer than competitors.
Please email help@locklab.co with the subject line “Refund Return Request” to start a refund.
How Discounts Are Factored In: Your refund will exclude any discounts applied.
Refund Exceptions:
1. No refunds are possible on the Monthly ($80 per month) Plan.
2. No refunds are possible on customized medications.
3. No refunds will be given on your original purchase if a complimentary bottle containing a custom dose has been issued.
You can get your medication sooner, delay your next shipment, or change your shipping plan inside your Locklab Portal.
If you have any questions, please reach out to our support team by calling or texting (866) 562-5522, or emailing us at help@locklab.co.
Our customer support hours are Monday - Saturday, 10am-7pm EST
Many Men Decide Not To Cancel When They Learn...
1. It's most common to see results after 4-6 months.
2. Seeing more shedding in the first 3 months is part of the process.
3. The goal isn't absolutely perfect hair, it's absolutely better hair.
If you still wish to cancel, here’s how:
Cancel easily inside your Locklab Portal by going to Dashboard > Treatment > Cancel plan *
Or email us at help@locklab.co with the subject line “Cancel My Prescription” and we will be happy to cancel for you. *
Our customer support hours are Monday - Saturday, 10am-7pm EST
*If your next refill date is within the next 24 hours, we will not be able to process your cancellation request before your refill order. If you're unsure if you want to cancel, please don't hesitate to message your doctor or send us an email at help@locklab.co - we're here to help you make the right decision for you.
If you’re experiencing a physical or mental health crisis, please call 911 or go to your nearest emergency department. If you are contemplating suicide, call 911 or call/text the National Suicide and Crisis Lifeline at 988. These services are available 24/7.
Please do not message your Locklab provider if this is an emergency, as they typically take 12 hours to reply.
If this is not an emergency and you wish to chat with your Locklab provider about anything related to side effects, you can message your doctor in the Messages tab inside your Locklab Portal.
You can easily restart your prescription anytime inside your Locklab Portal.
If you'd like to restart with a different treatment, contact our Care Team.
If you'd like to restart with a different shipping cadence, you'll first need to restart your subscription and then select "Change plan".
Prescribed by US-licensed healthcare providers, right here online.
Fill out a secure, two-minute, questionnaire to see if treatment is right for you.
Locklab will be freshly compounded and shipped to your door for free, if prescribed.
Get unlimited access to your doctor for follow up questions inside your Locklab Portal.